Which is more important: consumer value or being a valued customer? It’s true that every person wants to get a great deal.  After all, who doesn’t like saving money? One has to ask though, is that more important than being valued as a customer?

As our world gets smaller the distance between individuals seems to be becoming greater. Personalized services are becoming more valued due to the fact that they are indeed getting rare. In an age of mass marketing, cookie cutter solutions, assembly line products and one size fits all where has personal service gone? It seems that very little is made or done for individuals any more. More often than not things are marketed in a way that is supposed to be personal when in fact the product or service is not personalized at all.

So how do I try to provide a personalized experience for you, my client? Easy, I work with you.

I think I have said it before on this blog, my first job in life was working for a family business gutting fish all day – week old fish at that. That job taught me a lot of lessons when it comes to my business and a lot about life in general. When you work for family you are not just another employee. You are expected to do twice as much for less than half the paycheck and no recognition.

Today I run my own business and I want my clients to think of me as that family employee. I am going to do as much as I can, as often as I can, for as long as I can and I want you to get the credit. My goal is to make you look as good as possible and the only way I can do that is to understand your wants and needs. That means I have to work with you, understand the problems you have and help you find solutions that solve those problems.

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