The Devil is In The Details

 

How many times have you heard that phrase before?  Usually it’s right after you forgot the smallest detail that turned out to be a major issue.  How do you catch everything and make sure that that little red, horned little guy stays home? The best start is to hire a professional.

 

 

When it comes to photography there are a lot of little things that can, and will, happen.  The best way to handle these issues is for you to have a professional there that knows how to deal with the problems and knows how to avoid as many of them as possible. Only experience is going to teach someone how to get through it all. Professionals come prepared.

 

Pro Photographers have more and better equipment. I know that I never go on a shoot without at least two cameras, multiple light sources, assorted light modifiers, stands and everything else I can think of. I know I need to be prepared. I can’t count on the sun to be where I want it when I want it. If fact, I can usually count on it not being where I want it! That means I have to be prepared to light my subject whether it is a portrait shoot or an architectural shoot. I need to have the right lights, the right modifiers and more importantly, the knowledge of how to use it all and still make it look natural yet dramatic.

 

As a professional photographer I have spent thousands of hours and thousands of dollars learning how to deal with as many situations as I can. I have learned from other professionals and from experiences. I have taken the time to learn from each detail, each issue and every shoot. I talk to my colleagues and try to learn from their experiences too. My goal is to be able to be able to handle anything that comes down the pike. Still, I get caught off guard too from time to time. But there is a difference; I know how to improvise and how to still get great results out of almost any situation.

 

By using a professional like me you will guarantee a successful project. A professional is going to sit with you and discuss the details. The details where that little devil hides. The more light shed on those little things the harder it is for him to hide. Every once and a while I will get caught by the devil but because I have met him before I know the tools and more importantly the paths, around him.

 

A few years ago there was a frizzy haired painter that had a daytime TV show that taught painting. It was called “Painting with Bob Ross.” Every day he would create beautiful paintings in less than 30 minutes.  On almost every show he would inadvertently do something that was not as planned. He would then take those opportunities and turn them into “Happy Accidents” as he called them. He was using and showing his experience. He would sign off every show with the line,” Until next time, Happy Painting!”  Experience is something worth paying for. With experience the worst you can have is a happy accident.

 

Until next time, Happy Shooting!

The World Is Getting Smaller

This past Sunday I went to see the Wailin’ Jennys (great harmonies btw) at the World Café Live here in Philadelphia. The show was fantastic to say the least. We got there early and had a great meal and then watched a fantastic show in a nice intimate theater.

 

After the show I went to have my CD signed by the ladies in the group. As I approached both Ruth and Heather said almost in stereo, “We know you right?” I replied that this was my first time seeing them live. They insisted that I looked very familiar. To make a long story short, after discussing it we found that they actually recognized me from my “FreeShots” (Free Business Portraits for the Unemployed) Charity. It seems they read the article that appeared in the LA Times last February.

 

Although I didn’t have much time to discuss it with the ladies from the band it does seem to be becoming a regular happening. More and more I am being recognized by people I have never met. In many cases it is coming from my work with “FreeShots,” but with others it is my work that is preceding me.

 

It is nice to be able to help others in need, there is no doubt. But to see that start to come back to me is… humbling. By trying to help people, I inadvertently have focus the attention back on myself. Don’t get me wrong I like attention as much as the next person. However, I want the focus to be on those that need work. The person that by no fault of their own is finding it difficult to get restarted in our difficult times.

 

Your neighbor, your brother, your best friend, someone close to you has been affected by these trying times. That means you have been affected too. Maybe the person you used to have lunch with isn’t at the office anymore. Maybe you are the one looking for another position. The fact is that this “crisis” has touched us all.

 

The images in this post are of people that were directly affected by the current situation. No one has escaped it. Not you or me, not those working or not working. The fact is that the whole world got smaller. Now even the person from the plains of Manitoba who reads a paper from Southern California can know a photographer from Philadelphia.

Hiring A Photographer

 

So now that you have decided to hire a professional photographer for your campaign, how can you be sure to get the right shooter for the job? You can Google photographers in your area. But honestly, that rarely gives you any insight to what kind of photographer you are going to get.

 

The first step in getting the right photographer starts with referrals (whenever possible). Being able to ask someone you trust if they know of someone or if they can recommend someone often leads to getting a good photographer. Photographers get most of their work through referrals and word of mouth. If you don’t know anyone to ask, check your contacts on LinkedIn, at your local chamber of commerce or even your competitors.

 

 

North Dorchester Middle School

North Dorchester Middle School

 

Once you have contacted a few possible people to use, ask for references, copies of their portfolio, ask what type of equipment they use, and take time to meet them. Invite them to your office and get to know them. Are you comfortable with their personality and attitude? Everyone has had experiences with people that are fun to work with and those that aren’t. Quite often this can make or break the success of a project.

 

One of the things that I prefer to do is to meet with my clients. I want to sit with them, take time to understand their needs. Show them my portfolio book, and see if we are a fit. There have been times when I don’t match a client. When that happens, I try to recommend someone I know that I think may better work with them. I have to admit though that this has only ever happened once in my professional career. The person that I matched the client with did an excellent job and the client was so grateful that they call me back on a shoot that was a better match for us.

 

My goal is to get you the best images for your campaign. If I think there is a best way to do that I will suggest it to you. I want to interact and work with my clients. I want us to be a team and not just a contractor and a client.

 

Getting the shoot right on site is very important.  You don’t want to hear a photographer say “Oh I will fix that in post production.” Sure post production is important, but getting it right at the shoot is the major influence in getting the shots you need. I can enhance the work in Photoshop, I may even need to blend multiple images into one image that creates the look that we need, but none of that is “fixing.”

 

Another point to consider when hiring me, does my portfolio portray the type of work you want and need?  Perhaps I may not have shot tea pots before but you like the commercial work I do and like the look and feel of my style. The opposite can be true too. A photographer shoots nothing but kitchenware but you just don’t like the feel of the work.  It generally doesn’t have the feel that you want. You want the photographer to match your message and your style.

 

The last thing I want to mention is affordability. The reason I saved this for last is because it matters but not as much as the photographer’s ability to get the job done right. A photographer can be the most affordable shooter you have met but if they don’t have the experience, or they can’t get the shots you need, affordability is a moot point. Once you have established that I can do the work for you, then it’s time to make sure the fees are in line with your budget too.

 

Fees can be flexible to a point too. Rather than get hourly rates, ask for the cost for the job itself. Talk to me about your budget. Don’t be afraid to say that your budget is only $X.xx.  A professional will either meet your budget or explain, in detail, why what you want will cost $Z.zz. Many times by working with me on the details I can adjust the details to help you reach your budget. Sometimes I can’t.  The fact is that if I know what you need and I know the means you have to get it, I can work with you to maximize the project and help you get the best investment possible for your campaign.

 

Until next time…

Photography: Original vs. Stock

 

I just read a story about an Art Director that saw an image on the packaging of a TV and then later saw the same image on a billboard ad for cosmetic surgery. Does this mean the TV needs a facelift or is the facelift going to be shown on TV?

 

As a photographer I am always going to suggest getting original photography done for your business. I have my own motives of course, but there is more to it than that. Your brand depends on it.

 

Why spend the money on original photography when there are literally billions of images out there? Why play the lottery when there are literally billions of tickets sold every day?  In one of these scenarios someone is going to win and win big. In the other at least two businesses are going to lose, big time.

 

In the story I read the writer closed saying that he has “a permanent negative perception” of both the TV and the cosmetic surgeon. In both ads the same stock image was used and recognized. Stock is a great choice if you don’t have the budget for a photographer. The surgeon may be more hurt than the TV manufacturer because he/she has a smaller audience and hence a greater percentage of the business can be affected. The TV manufacturer has a broader client base and only need worry about that particular city. Both are affected but to different degrees.

 

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Alleviating The Pain

On my LinkedIn.com group, Photography: Clients and Professionals Networking Group, I recently asked “what is the #1 pain point for both Photographers and their clients?” There were some good replies but one stood out above the rest. Julien Mc Roberts, (Julien’s Blog) of Santa Fe New Mexico, made some great points that she collected from her clients. As a working photographer, I am very mindful  of these  points when working with my clients.

 

Many of  you are on tight schedules where images need to be turned around immediately. Deadlines  these days are getting tighter and tighter. In today’s digital age, there is no technical reason why I as a photographer would take two weeks or more to deliver images. With the tools available today, I deliver the final images in 24-72 hours. I am able to do this because I have developed a production process that allows me to control every aspect from start to finish.

 

Even though I now have better control over the results of my product, that doesn’t mean that I can just go “CLICK!” and hand over just any image. In order to separate a good image from a great one, some additional fine-tuning is needed to create the superior result you expect. Even in the days of Ansel Adams and before, fine tuning an image creates the ultimate result. But as we are no longer processing film in a dark room, today, that power is at my fingertips via a keyboard and mouse, and it does it faster.

 

The digital age also gives me the ability to do something that was pointed out by one of Julien’s clients: over deliver. This often results in bonus images. For example: instead of just 10 professional images, I can now present you with 15 or 20 outstanding images! And in turn, you have more choices in delivering your message to your clients.

 

Now I have to get those images to you. The messenger days are gone. And shipping you those 20 shots is so 90s . There is always of course Email, but that is impractical because most companies Email servers won’t accept large attachments.

 

Today I have a better faster way.

 

I choose to deliver my images to my clients via a fulfillment site. This allows you to view each image in a large format on your computer screen, in your office, and on your own time. Then, you select just the images you want. No extra files or piles of photos laying around.

 

 

When I am working with my clients, we establish a shot list together. I want to meet your needs.  I am there to help you be creative and assist you in taking it to the next level.

 

I do research all my potential clients; I most likely started by Googling your firm; taking the time to know a little more about the mission of your company. I want to be able to understand your needs and often, research will tell me a lot of what I need to know.

 

I can’t think of everything. Tell me, and Julien, what other pain points do you have and how can we eliminate them? All of this helps me help you to get the best results possible.

 

Until next time…

 

Happy Shooting!

How can $100 save you $10,000?

 

Spending money to make money is an old truth of business. We all want to cut costs and to trim excess spending. So when is spending a good thing? When spending is investing.

 

Investing in your business is a wise thing to do. When you invest you expect a Return On Investment or an ROI of some kind. When you spend money you are giving money to someone to cover a cost or expense. However, when you invest, you are building value. So when do you invest rather than spend. If you are getting the minimum work done to benefit your business, just enough to get by, you probably aren’t investing.

 

Let’s take look at a couple of examples.

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Putting Your Best Face Forward

 

So you have decided that you need to update your company’s portraits. Now what? What images are going to show your company in the way you want and what will the images say about you? Not an easy question.

 

The hardest step has already been taken; you have made the decision. I mentioned in my last post the questions to ask to find the right photographer. Now that you know who you want to capture your company’s face, what type of images?  There are the good old group shots where you have the entire company empty out into the parking lot and stand together, perhaps waving or holding up a banner with the company’s logo or tag line, but that style is a bit dated IMHO.

Learn more and Read more

Questions To Ask Before Hiring A Photographer

At some point everyone hires a photographer or knows someone who will. In many cases it is a portrait or wedding photographer. At other times you may need a photographer to shoot images for anything from real estate to advertising. So how do you know which one is right for your needs?

 

Most people start out by asking friends, family members or colleagues. You are looking for references and that is the first question you should ask. Does he/she have references? Every professional should have references, especially photographers. But let’s be honest, if you ask me for references I am not going to give you a clients name where we didn’t get along. I am going to give you 3 – 5 names that I think were my best combination of results and compatibility. I want to put my best impression out there after all.

 

When seeking references, don’t just go by what the photographer says. Before you even ask them for references, look at their website. Do they have a client list on the site? Wedding photographer usually don’t but most commercial photographers should. By looking up those clients and making only a few phone calls you will learn more about the photographer than contacting all the ‘best’ clients he/she uses as references. When you call the clients just ask for the person that handles the advertising. Make sure though that you mention that you are looking for a reference and not looking to sell them advertising! Otherwise you may end up in someone’s voicemail and never actually talk to anyone.

 

Another question to ask is one for yourself. Do you like their work?  Is the quality of work up to what you want and need? Is the look and feel of the images in the portfolio what you want for your images? I know that I love the work of Joe McNally, Chase Jarvis and Michael Grecco. I think their portraits are outstanding. But if I need images of the corporate tower my company just built or the complex I just designed they may not be the photographer that I need. Make sure the portfolio has the types of images you need. If you need portraits, look at portrait photographers, wedding photographers for weddings, or architectural photographers for structures.

 

That leads me to the next question. Where can you find the photographers that do the work you want them to do? Of course the first thing many people do is Google “Photographer”. If you just search on ‘photographer’ you will get over 84,000,000 hits. That is not narrowing down the field. Architectural photographer and wedding photographer get 531,000 and 5,070,000 hits respectively. Of course adding your city is going to narrow those results dramatically but you are still going to end up with hundreds, if not thousands of names. If you only look at the first page of each search, you will have only 10 to choose from, but are they the best?  Well they are the best at search engine placement, but are they the best photographers?

 

The best place to find a photographer is where they hang out. Serious photographers like to hang out with other photographers and many are listed in the associations for photographers. Some of the larger associations have a “Find A Photographer” search engine on their sites. Here is a list of just a few of these groups and their websites.

 

Association Web Address
Professional Photographers of America (PPA) www.ppa.com
American Society of Picture Professionals (ASPP) www.aspp.com
American Society of Media Photographers (ASMP) www.asmp.org
Advertising Photographers of America  (APA) www.apanational.com
The Association of Photographers (AOP) UK www.the-aop.org
Australian Commercial and Media Photographers (ACMP) AU www.acmp.com.au

 

Does the photographer you have selected have the equipment needed to do the job correctly? Different types of photography require different tools. Professional equipment comes in all sizes shapes and colors. I can get great results when I use a point-and-shoot consumer camera but will that image transfer to the a billboard sized image as well as it will to the internet? Does the photographer have the ability and tools to control the light properly? Do they have access to a studio appropriate for the shoot?  Shooting toy cars requires much less space than shooting a real car.  Are they going to get the image right at the shoot or do they tell you, “I’ll fix it in Photoshop later.” Post production is a requirement for almost every image, don’t get me wrong; however, post production is the refinement of color and style, not the solution to all problems.

 

Professionalism is also a very important. Almost every photographer has gotten into the business of photography because of their love of the art. I don’t know any business people that became photographers because it was ‘a great business venture’.  The photographer may be well equipped, they may be able to capture the exact image you need; but that is all irrelevant if the image is delivered late or unprofessionally. You need a photographer who understands your needs and appreciates your business. They have to be willing to listen to you and your needs and translate them into the imagery you want.

 

Last, but definitely not least is how much should you pay for a good photographer?  Photographers can range in price from a few hundred dollars an hour to tens of thousands. Experience, talent, knowledge and vision all are parts of the cost. These are the intangibles. The tangible is the cost of the studio, the models, the actual products, etc. Add them together and you have your cost, not your expense. The expense is almost irrelevant if you do an advertising campaign that doubles or triples your bottom line. Yet if the same campaign costs you your loyal customers or has little or no return, the expense can be huge.  Put out the wrong image and it can cost you your entire business. For portrait and wedding photographers it comes down to the value of your memories. What is the value of an image if that is the last image ever captured of you and [fill in the blank]? That image is priceless.

 

The question then is not what you should pay but what can you afford? The images you receive back are investments plain and simple. Just like any other investment they should be planned for and budgeted for. A poor investment results in a poor return. A wise investment can change your world in a positive way. Can you put a price on that?

 

Until next time…

Portraits? Decisions, Decisions. A Pro Can Help

 

Remember when you played dress up as a kid? You would put on your parents clothes and pretend to be an adult.  Maybe you wore your mother’s apron or your father’s jacket and tie. The idea was to show you in a different way. Perhaps you were showing what you wanted to be when you grew up.

 

Now you’re all grown up and you need to get your portrait done. But you hate having your picture taken. Join the crowd. Most people do. Maybe you just don’t know how to get the image of yourself that you want, or you don’t even know what you want the image to say about you. After all, there are all kinds of different portraits. There are studio portraits, business portraits, casual portraits, family portraits, candid portraits, formal portraits, fine art portraits just to name a few! How do you know which type to get for yourself?

 

The first thing to do in order to get a good quality portrait is the hardest. Make the decision that you want to get a portrait done. Yep, that is the hardest part! The rest is easy, as long as you go to a good professional photographer. Photographers are supposed to know how to find which portrait is best for you. Finding that out starts with a conversation.

 

I spend time with my clients before the shoot. Many times its on the phone, but whenever possible I like to sit with my clients and get to know them a bit. The idea is that I want to know their needs.  I will ask questions and talk about the answers they give. Some of the things I ask are:

 

  • What do you want use the image for?
  • What message do you want to send?
  • Is this for business or fun?
  • If for business, what business are you going for?
  • Is this to show accomplishment or drive?

 

For example, if you are trying to show that you are trust worthy, that you have good business sense and that you have confidence in what you do, you will do a different style photo than if you are trying to say you are a great chef.  At the same time a professional sports coach wants to show that they can be a leader and team builder.

 

Another type of portrait is the environmental portrait. An example is when a pilot is photographed with a plan in the  background or a surgeon is shot in the operating room wearing their scrubs. These type of images are growing on popularity and in some ways are easy to conceive but at the same time difficult to actually execute. That is why I like to do them. I love a challenge.

 

 

Just taking my subject out of the normal studio setting always makes for a more dramatic image. This example of Melody was done on the deck of the upper floor of her home. By taking her out of the studio and using Center City Philadelphia I am able to tell a different story that one of just a smart business woman from the nowhere in particular.

 

At the same time some studio portraits can be rather dramatic themselves.  By using proper lighting, a well thought out pose and a few transformations in Photoshop, what starts as a standard portrait can be made into a dramatic Hollywood style image. In this image I can almost image Anne saying, “I’m ready for my close-up Mr. DeMille!”

 

 Even the office can be a dramatic place if the proper lighting is used. This image is a self portrait that I did back in January of this year. In this shot I had a flash to camera left that is focused on my face letting the light fall off dramatically below my chin and upper chest adds to the image. Another aspect is that I am not looking at the camera. By doing this I make the moment seem to have a bit of a voyeur aspect to it. Its as if I was caught thinking about something. Do the images on the monitors behind me play into what is on my mind?

 

hdr_self_portrait

 

There are so many options, so many things to do to create an image that gives you a look that you may not even know you have. The idea is to not just show you at your best, but to do it in a way that capture the image you want to portray. Then you get to play. Who doesn’t like to play?

 

Until next time…

Questions? What About Answers?

Answers. Hmm… Seems like many people have nothing but questions anymore. What about answers? You would think that with the internet and sites like About.com, Answers.com and of course Google, answers would be easier to find. If answers were so easy to find why are there sites like Question.com?

 

I certainly don’t have all the answers. If I did I surely wouldn’t be sitting here writing this! But I do know a thing or two especially about photography. I can tell you how to take a picture, what f-stop to use, what lens might be best for a certain situation and what lighting to use. But if you could make the image that you need you wouldn’t be reading this would you? Or maybe you can but you just don’t have time. Time, it is a four letter word. But I digress.

Board Room at Day & ZimmermannYou have questions, more importantly, you need answers. Perhaps it is because of time; recently we all have to do more. Perhaps you are doing the job of 3 people or more, you just don’t have time to get the answers. Well, I am here to help.

I take time to work with people. I spend the time and the effort to learn what your project is and what it can be. I will work for you and with whomever you need me to so that you can get the images you need with as little energy as possible. You have other things to do.

You have so much on your plate that you don’t have time to learn look at the minute details of each project. That is what you hire people for. I can work with them to bring you the imagery, the vision of the extra special details that make your business better, the reasons your company is special.

Having many years experience in both the corporate and photography worlds I know what it’s like to have too many irons in the fire and trying to get it all done in the shortest time possible. Sometimes you have to do this not knowing exactly what is needed and you have to trust your people, your contractors, and your vendors to know what it is that you need. I have spent years learning how to gather the information needed to translate ideas into images. I know what it is to capture the meaning of an event, the mood of a location and the details that make an image special. Special enough to carry a message. Your message.

I take the time to work with my clients and to build relationships with their staff to help them understand what they want and need from their imagery, the imagery that is going to drive home your message and make your clients say, “Wow!”

When was the last time you sat down with someone that listened just because they wanted to help? Help is what I do. I help my clients get the results they want, help them go beyond the need and on to the place where that something extra special grows. It’s all in the details. Let me capture them for you. Then maybe you can deal with that four letter word, Time.

Until next time…

Happy Shooting!